Transformidy

Latest Transformidy Insights
- 7 Ways SharePoint Quietly Rewired Customer Experience StrategySharePoint has moved from “file portal” to the content and AI backbone of the Microsoft 365 ecosystem that increasingly underpins customer experience. Celebrating 25 years in service, here is a CX focused story of what… Read more: 7 Ways SharePoint Quietly Rewired Customer Experience Strategy
- McDonald’s CEO Ignites CX Wake-Up CallMcDonald’s CEO Chris Kempczinski’s viral Big Arch burger taste test video from early February 2026 has ignited a firestorm of mockery across social media platforms. The clip, showing a tiny hesitant nibble and corporate phrasing… Read more: McDonald’s CEO Ignites CX Wake-Up Call
- MacBook Neo Revolutionizes CXApple has launched the MacBook Neo, a $599 USD/ $799 CAD budget laptop marking the first “neo” branding in its MacBook line, designed to feel fun, friendly, and fresh. This move targets iPhone users upgrading… Read more: MacBook Neo Revolutionizes CX
- 7 Powerful Ways Heated Rivalry Elevates CX and Inspires ActionHeated Rivalry is emerging as one of the clearest examples of how a single story can reshape what customers expect from brands and experiences. It is a queer hockey romance set in one of sport’s… Read more: 7 Powerful Ways Heated Rivalry Elevates CX and Inspires Action
- Walmart Powers Up Customer Wins with Multi-CX StreamsWalmart is quietly but decisively repositioning itself from a traditional big-box retailer into a tech-powered growth engine where customer experience is the primary lever for revenue, margin, and shareholder returns. This shift is now clearly visible in… Read more: Walmart Powers Up Customer Wins with Multi-CX Streams
- Powerful Post Super Bowl PlaybookPost Super Bowl strategy is where brands turn fleeting attention into lasting customer value, or watch 8 million dollar moments fade without a trace. After Super Bowl LX’s most talked about ads, the real competition… Read more: Powerful Post Super Bowl Playbook
A Passion For Generating Engagement, Satisfaction, and Business Growth
Our comprehensive suite of professional services including experience assessment, experience strategy building, experience content, and experience leadership training will enable companies to generate growth in engagement, loyalty, and business growth.
Experience Assessment
Assess your company’s experience value chain, compare that to your peers, and determine enhancement points
Experience Strategy Building
Build or enhance a company’s experience strategy focusing on building trust, expectation, satisfaction, and growth
Experience Content
Showcase experience excellence across brands and industries
Experience Leadership Training
Launch leaders to the next level with a multi-tier Chief Experience Officer development series called CXO NextTM
Resource Center
Transformidy provides a comprehensive suite of professional services that cater to a diverse clientele looking for experience strategy assistance and content.
Experience Assessment
- Determine whether your company’s experience strategy is ready and effective
- Determine whether your company needs a CXO
- Determine whether your company has the right data for growth


Experience NextTM Newsletter
- A world of thought-provoking articles
- Case studies that celebrate experience strategies
- Exclusive access to experience leaders’ insights
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