Site update
Transformidy now centers Experience Intelligence
The homepage has shifted toward organizational fragmentation, Revenue Friction, and the management discipline behind better executive decisions.
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What changed across Transformidy.
A lightweight notification center for new articles, CX Reckoning updates, Larry Leung notes, polls, resources, and future event alerts.
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Poll alerts are open for future research moments
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Article
Experience Infrastructure: The Operating System Problem
A flagship article on why customer experience work breaks down when organizations treat it as activity instead of operating infrastructure.
Book platform
CX Reckoning has a clearer book and research home
The CX Reckoning page now frames the book ecosystem, launch path, and leadership argument with stronger continuity.
Authority update
Larry Leung author path is available
The author page collects Larry's leadership position, experience perspective, and routes for media or speaking context.
Analysis
Google UCP analysis added to Insights
A current analysis of Google Universal Commerce Protocol through Experience Infrastructure, BEUP, and Revenue Friction.
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