Tag Transformation

lighted building during nighttime department store

25/04/2025

Department Stores Best Power Move: CX Transformation 2025

Department stores have long been the cornerstones of urban retail,…

01/04/2025

Space Restructuring Leads To Actionable Better Retail

The recent news of Hudson’s Bay Company (HBC) entering receivership…

14/03/2025

Can Hudson’s Bay Brand Be Fixed For Better?

The bankruptcy filing of Hudson’s Bay Company (HBC), North America’s…

Is your brand READY?

Artificial intelligence will play a big role in how consumers, employees, and stakeholders manage their expectations through actionable interactions, deliver excellence through personalization, improve efficiencies through automation, and generate growth through continuous connections.

Privacy, accountability, data security, analysis paralysis, and accuracy are challenges brands have to manage to ensure artificial intelligence enacts their strategies, drives interactions, and builds growth.