HelloFresh, a leading meal kit delivery service delivered more than 1 billion+ meal kits in 2023, has transformed its customer experience through new innovative UX strategies and using real-time feedback data to build more personalized products. With this innovative cycle…
KultureCity, a nonprofit organization founded in 2014 in Alabama, United States, is certifying LEGO stores and LEGO House as Sensory InclusiveTM. This certification ensures that these locations provide a welcoming environment and an enhanced level of customer experience for those with sensory needs. Staff…
Air France, a prominent member of the Air France KLM Group and the SkyTeam airline alliance, is making waves in the airline industry by offering a unique customer experience during the Paris Olympics. The airline has opened the Air France Pop-Up Lounge…
Wyndham Hotels & Resorts, a hospitality leader with over 9,300 hotels and resorts spread across diverse brands, has launched a novel program – the Wyndham Rewards Ultimate Hotel Pass. This limited-time offer caters to wanderlust-stricken individuals seeking to explore the…
The San Jose Sharks, a professional ice hockey team in the National Hockey League (NHL), have emerged as a leader in customer experience (CX) innovation within the sports industry. Sharks Sports & Entertainment (SSE) manages other teams and venues and…
Transformidy’s Great Experience AwardTM for October 2024 goes to STARLUX Airlines for their innovative and immersive Peanuts-themed collaboration. This partnership, which began in June 2024 and ended on October 2024, transformed the travel experience for passengers across multiple touchpoints, creating…
